Privacy Policy

Batapola Antenna Privacy Policy

This Privacy Policy describes how Batapola Antenna ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website (the "Website") and use our services.

1. Information We Collect

We collect two types of information on the Website:

  • Personal Information: This information identifies you as an individual and may include your name, email address, phone number, shipping address, and any other information you voluntarily provide. We collect personal information when you:
    • Place an order for our products.
    • Contact us for customer support.
    • Subscribe to our newsletter.
    • Create an account on the Website (if applicable).
  • Non-Personal Information: This information does not identify you as an individual and may include:
    • Your IP address.
    • Your browser type and operating system.
    • The pages you visit on the Website.
    • The time and date of your visit to the Website.
    • Any other information collected through cookies or similar tracking technologies (see Section 7 below).

2. How We Use Your Information

We use the information we collect for the following purposes:

    • To process your orders and deliver your purchases.
    • To provide customer support and respond to your inquiries.
  • To send you marketing communications, such as newsletters and promotional offers (with your consent).  
  • To improve the Website and our services.
  • To analyze user behavior on the Website.
  • To comply with legal and regulatory requirements.

3. Data Sharing and Disclosure

We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers are contractually obligated to keep your information confidential and secure.   

 

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend our rights or property.   

We will not sell or rent your personal information to third parties without your consent.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.   

 

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy. We may also retain your information for longer periods as required by law or to comply with our internal record-keeping policies.   

 

6. Your Rights

You have certain rights regarding your personal information:

  • You can request access to your personal information.
  • You can request that we correct any inaccurate personal information.
  • You can request that we delete your personal information.
  • You can withdraw your consent to our processing of your personal information.

To exercise any of these rights, you can contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect information about your activity on the Website. Cookies are small data files that are stored on your device when you visit a website. They allow the website to remember your actions and preferences over time.   

You can disable cookies in your browser settings. However, please note that disabling cookies may limit your ability to use certain features of the Website.   

 

8. Children's Privacy

The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us using the information below. We will delete the information from our records.   

 

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Website. We encourage you to review the Privacy Policy regularly to stay informed of any updates.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@batapola-antenna.lk or support@batapola-antenna.lk